Remote Computer Support, Staffing, & IT Help Desk

Remote computer support services

  • PC and Mac setup and update
  • Email setup
  • Printer and scanner setup
  • Software installation and RAM upgrade
  • Computer troubleshooting
  • Remote conferencing setup
  • Virus and malware removal
  • Security improvement and consulting

Notable software includes:

  • Adobe: Acrobat and Creative Cloud
  • Dropbox
  • macOS core applications
  • Microsoft: Office 365, Office for Desktop, OneDrive, and Teams
  • Skype and Skype for Business
  • TeamViewer
  • Zoom
Contact us for more information

Or call us at (301) 907-3895

For immediate assistance, call Rodney at (240) 876-3010

Staffing services

As a long-term provider of Administrative Support and Staff Augmentation Services, we support operational requirements for clerical, human resources, records management, facilities management and more.

Our staffing specialists emphasize team development, morale building and seamless onboarding to keep day-to-day activities running smoothly. Our training development programs ensure that temporary staff is vetted, fully capable and ready to support your mission-critical goals.

We keep abreast of the labor market, competitors’ pay rates, FAR regulations, government pay scales and more.

Staffing capabilities and services:

  • Administrative paperwork: payroll, taxes, unemployment, workers’ compensation, background checks, benefits and more
  • Benefits management services: insurance and HSAs, disability, retirement, leave and paid time off, employee assistance and more
  • Maintain budget controls
  • Try-Before-You-Buy Contract Period to assure match and option to terminate contract placement within first three months
  • Quick hiring process
  • Simple weekly timesheet and invoicing process
  • Staffing levels matched to workload and project requirements
  • Talent acquired through standard purchase order, not capital budget

Technology services

Our IT group’s technology, media and staffing solutions follow strict compliance to federal requirements.

Our services include:

  • Web and mobile application development
  • IT modernization
  • Cloud computing with AWS and Microsoft Azure
  • Section 508 compliance
  • Statistics and research
  • Data management and analysis of data visualization
  • Animation and multimedia

We also assess website usage and analytics for optimum performance. Our contract staff (assistant through executive levels) can collaborate with your in-place technology teams.

IT operations support capabilities:

  • A.I. Artificial Intelligence
  • Help Desk tier 1 – 3 support
  • Desktop hardware configuration and maintenance
  • Active directory and user account maintenance
  • Network engineering and development services
  • Network management systems maintenance, use and operations services